Last Updated: 2025-11-12
Welcome to Tempo VPN (hereinafter referred to as "the App"). We take your privacy very seriously. This Privacy Policy is designed to explain how we collect, use, store, and protect your personal information. By using the App, you agree to the terms of this Privacy Policy.
We are committed to the principle of data collection minimization: • App Usage Information: We may collect basic information such as app version, device model, and operating system version to improve app performance and user experience. • Connection Logs: To provide VPN services, we may record necessary information such as connection time and server location, but we do not record the specific websites or content you access. • Technical Information: This includes IP addresses (used only to establish a VPN connection), network type, etc. This information is used solely for providing the VPN service. • Error Log Collection: To improve application quality and diagnose issues, we use Google Firebase services to collect app crash and error information. This data includes technical information such as error stack traces, device information, and application status, but does not contain your personal identification or usage content. • Anonymous Identifier: We randomly assign a unique UUID (Universally Unique Identifier) to each user to associate error reports and improve the app experience. This UUID is randomly generated, cannot be used to identify you personally, and is only used for technical analysis and issue diagnosis. • We do not collect, store, or transmit your personal identity information, browsing history, communication content, or any other sensitive personal data.
The information we collect is used only for the following purposes: • Providing and maintaining the VPN service • Improving app functionality and user experience • Diagnosing technical issues and bug tracking: Error logs and assigned UUIDs collected through Google Firebase are used only to identify and fix app issues and improve app stability • Complying with legal and regulatory requirements We will not use your information for advertising, data analysis, or other commercial purposes. Collected error data and UUIDs are for technical purposes only and will not be associated with your personal identity.
We employ industry-standard security measures to protect your information: • Encrypted Transmission: All data transmission is encrypted using strong protocols (such as AES-256). • No-Logs Policy: We strictly follow a no-logs policy and do not record your online activities. • Secure Storage: Collected data is stored on secure servers, and we take appropriate technical and organizational measures to prevent unauthorized access. • Regular Audits: We conduct regular security audits to ensure the effectiveness of our data protection measures.
We promise: • Not to sell, trade, or rent your personal information to third parties. • To share information only under the following circumstances: - Legal and regulatory requirements - Protection of our rights and property - Obtaining your explicit consent • We may work with trusted service providers (such as cloud service providers), but they are bound by strict confidentiality agreements.
This App does not collect, store, or upload any information that can be used to identify you personally during normal use. Therefore, we do not hold your personal information, and there are no circumstances involving the access, correction, deletion, or withdrawal of consent regarding personal data. If you have any questions regarding this statement or the privacy-related aspects of the App, you can get in touch with us through the "Contact Us" feature within the App.
The App uses the following third-party services: • Google Firebase: We use Google Firebase services to collect app error and crash logs to improve app quality and stability. Data collected by Firebase includes technical information such as error stack traces and device information, but does not include your personal identity information. Google's privacy policy applies to Firebase services. • We are not responsible for the privacy practices of third-party websites. • We recommend that you carefully read the privacy policies of third-party services before using them. • We only work with third-party service providers who meet data protection standards, and all third-party service providers are bound by strict confidentiality agreements.
The App is not intended for children under 13. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete the relevant data immediately.
Due to the nature of VPN services, your data may be transmitted through servers located in different countries/regions. We ensure that all data transfers comply with applicable data protection laws and regulations.
We may update this Privacy Policy from time to time. In the event of major changes, we will notify you within the App. Continued use of the App signifies your acceptance of the updated Privacy Policy. We recommend checking this page periodically for the latest information.
If you have any questions, comments, or complaints regarding this Privacy Policy, please contact us via: • Email: [email protected] • Website: www.tempovpn.org We will respond to your inquiry within a reasonable timeframe.